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100% Satisfaction Guaranteed

We stand behind everything we sell. If you are not satisfied with your byblight purchase, you can return it for a replacement or refund within one year of purchase.

 

BYBlight guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.

 

If your item has a manufacturing defect in its materials or workmanship, you can return it at any time. See our limited warranty.

Returning Items

You can return your purchases from byblight by mail or at any of our retail locations, regardless of whether you made your purchase online, by phone or in an byblight store. Proof of purchase is required.

   Please retain all product packaging and tags until you're completely satisfied with the condition and performance of your purchase. Please return all product packaging and tags with your item.

Mailing Your Return

   Include required proof of purchase: store receipt, ereceipt, gift receipt, shipping invoice or member purchase history.

       Please include name, email address and member number if information does not appear on the proof of purchase.

       Non-member returning a retail purchase?

       Name, address, phone, and email, are required to process your mailed in return.

   No proof of purchase? We can help locate proof of purchase if you used an byblight member number for your order. Include a note with the following information:

       Member name

       Member number

       Member Address

       Member Phone number

       Member Email address

       Date of purchase

       Location of purchase

       Purchase Price

       Reason for the return

 Write a brief description. Return code is not required.

   Purchases not posted to an byblight membership are required to provide proof of purchase for all retail transactions.

We may be able to locate proof of purchase for online or phone purchases not posted to an byblight membership when all the above information is provided.